+44 (0)1244 956300

Terms & Conditions

Terms and Conditions of Sale

Orders
You can order 24 hours a day by emailing us or you can call our phone number 01244 956300 between 9am and 5pm weekdays.

Samples
Darts Chester offer a sample service for you to examine the goods for quality, size and colour. We will only refund for sample garments in full if they are returned in the original packaging, folded as supplied and ready for resale within 14 days.

Payment
We currently accept payment via VISA Debit, VISA Credit, BACS, cheque and cash.

VAT
All adult sizes and application services are subject to VAT ruling at time of delivery. All child sizes are zero-rated. Certain larger children’s sizes may be VAT applicable – see our catalogue for details.

Collection
You may collect your order from our premises on Tarvin Road, A51 between 9am and 5pm Mon-Fri.

Delivery
All garments should be paid for in full before delivery, including the delivery charge.
Delivery of goods will be deemed to take place at the Purchaser’s premises unless otherwise agreed. Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery. All shortages, damage or non-delivery of goods must be notified to us by telephone within 48-hours and confirmed in writing within 3 working days of dispatch.
The couriers proof of delivery and a delivery note where the goods have been signed as unchecked, short or damaged as appropriate must support claims for shortages or non-delivery. By arrangement all deliveries should be carefully checked-in to ensure correct garments are delivered as no responsibility can be accepted thereafter for none or short deliveries. Any damaged parcels should be checked in front of the courier’s delivery person and signed for accordingly.

Price
Darts Chester Ltd retains the right to change prices, carriage costs and specification without prior notification.

Returns
Darts Chester Ltd does not accept returns, exchanges or refunds and all sales are final due to personalisation of product, unless faulty.

Artwork Guidelines
To avoid unnecessary charges and delays and to ensure you receive the highest quality customisation, please ensure you provide artwork in high resolution JPG, BMP, TIF, EPS or AI files. Should your artwork need editing or changing into a vector file, please note that there will be a £20 +VAT artwork alteration charge incurred.
Please note that we cannot be held responsible for any mistakes or omissions approved by you, which are not brought to our attention prior to production. Please be aware that typing errors do occur therefore all spellings, colours and numbers should be thoroughly checked.
Master files are not included within the design set-up fee. Ownership of all artwork files created by Darts Chester Ltd remains with Darts Chester Ltd. An additional release fee of £50 +VAT will be applicable upon request of release of file.

Specification
Sizes, measurements and descriptions of goods are for guidance only and the company cannot guarantee absolute consistency of size, material, proportion, colour or shade. All products supplied should be washed or cleaned strictly in accordance with the washing instructions provided on the garment label. Darts Chester Ltd will accept no responsibility if instructions are not followed precisely. While every effort is made to ensure consistency of colour and shades, variation may occur from one dye batch to another and Darts Chester Ltd will accept no responsibility for such variation.

Summary
Only contracts signed by a Director of Darts Chester Ltd will be binding on the company. All transactions are subject to Darts Chester Ltd’s full terms and conditions of sale. Mistakes are possible. All goods should be checked upon receipt, as worn, washed or altered goods cannot be returned. All colours and sizes detailed or illustrated are for guidance only. Some colour icons are not true representation of their appearance. We would always recommend samples of goods be obtained in advance of orders being placed.

000-017   000-080   000-089   000-104   000-105   000-106   070-461   100-101   100-105  , 100-105  , 101   101-400   102-400   1V0-601   1Y0-201   1Z0-051   1Z0-060   1Z0-061   1Z0-144   1z0-434   1Z0-803   1Z0-804   1z0-808   200-101   200-120   200-125  , 200-125  , 200-310   200-355   210-060   210-065   210-260   220-801   220-802   220-901   220-902   2V0-620   2V0-621   2V0-621D   300-070   300-075   300-101   300-115   300-135   3002   300-206   300-208   300-209   300-320   350-001   350-018   350-029   350-030   350-050   350-060   350-080   352-001   400-051   400-101   400-201   500-260   640-692   640-911   640-916   642-732   642-999   700-501   70-177   70-178   70-243   70-246   70-270   70-346   70-347   70-410   70-411   70-412   70-413   70-417   70-461   70-462   70-463   70-480   70-483   70-486   70-487   70-488   70-532   70-533   70-534   70-980   74-678   810-403   9A0-385   9L0-012   9L0-066   ADM-201   AWS-SYSOPS   C_TFIN52_66   c2010-652   c2010-657   CAP   CAS-002   CCA-500   CISM   CISSP   CRISC   EX200   EX300   HP0-S42   ICBB   ICGB   ITILFND   JK0-022   JN0-102   JN0-360   LX0-103   LX0-104   M70-101   MB2-704   MB2-707   MB5-705   MB6-703   N10-006   NS0-157   NSE4   OG0-091   OG0-093   PEGACPBA71V1   PMP   PR000041   SSCP   SY0-401   VCP550  

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